Supermarket complaints webform

Webform

We’ve been investigating pricing inaccuracies and the rising trend of shrinkflation in supermarkets. Recent research found that 60% of customers have noticed pricing errors during their shopping, and while they may seem minor, they add up. If you’ve spotted misleading pricing, “specials” that aren’t truly special, or products that seem smaller, we want to hear from you.

Please share photos of labels or receipts with us using this form to help address these issues. Your submissions will be added to the evidence we already have and shared with the Commerce Commission.

1. Submit your details below, attach a photo of your receipt or product label, and click 'Submit' or the arrow in the bottom right corner.

First Name *This question is required.

2. Last name

3. Email *This question is required. This question requires a valid email address.

4. Supermarket *This question is required.

5. Location of store *This question is required. (please be as specific as possible)

6. Please upload any supporting evidence (eg. a receipt or photo). *This question is required.You may select up to three files. 10mb maximum upload size per file.

File: {{filename}} delete

7. Do you consent to the above information being provided to the Commerce Commission? *This question is required.

8. If you'd like to add any brief comments, context, or thoughts, please share them in the space below.

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